Privacy Policy & Cookies

ICrack.gr created this website with the sole purpose of offering a fast customer service. ICrack.gr is designed to meet each user’s specific needs, it is modern and user friendly. It is important that you, our customer, understand that you must provide us with some specific information that is protected by us, in order to achieve the best service for you. This Privacy Policy page describes the method that data is collected by our website and the way this data is used by us. The present Website Privacy Statement relates solely to your personal data, which you provide to us.

General
The information that has been provided voluntarily by the users of iCrack.gr is used in order to give users the opportunity to communicate with our store directly, provide them with answers to their questions and offer them the best possible customer service. The information collected by iCrack.gr aims to measure the traffic of the website and determine its visitors’ requirements. ICrack.gr does not distribute email addresses or any other information concerning its customers to other organizations or partners that are not connected with iCrack.gr.

Data collection
iCrack.gr is designed so that the users of the website can visit it without having to reveal their identity unless they wish. Visitors of our website are requested to provide us with their personal data only in case they want to send their device for a diagnostic check or repair, or if they wish to work with us.

Use of information

This website collects personal data (a) when the visitor fills in the form: “Send Your Device” or (b) when the visitor fills in the form: “Become an iTech”. The personal data that must be collected for the use of the above services are the following: Name – Surname – e-mail – Telephone Number – Address – Device Model. ICrack.gr makes use of the data that is provided during the online submission of the form in order to contact you regarding (i) the shipment of your device, ii) for confirmation and identification of the customer in any necessary case, (iii) to make an appointment for a possible colaboration. You can choose whether or not you want to receive such communication from iCrack.gr by sending your request with an e-mail to [email protected].

Access to information
Each of the above services requires the collection of personal data, in order to send a device or to make an appointment for a job interview. Any supporting document or file certifying and declaring the identity of the customer remains strictly confidential and is only checked by the responsible department of iCrack.gr. The submission of your personal data means that you consent to this data being used by the employees of iCrack.gr for the aforementioned purposes. ICrack.gr requires that its employees and maintainers of the website should provide its users-customers with the level of security mentioned in the present website Privacy Statement. In no other case iCrack.gr can share your personal information with others without your prior consent, unless it is required through legal channels. Please note that under certain conditions permitted or required by law or court order (for example in case of a court decision), the collection, use and disclosure of your personal data which have been collected online may be shared without your prior consent (for example in the event of a court order).

Cookies
ICrack.gr potentially uses cookies as part of the facilitation and functionality of its services. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as iCrack.gr to operate smoothly and without technical anomalies, to collect multiple user selections, to identify frequent users, to facilitate their access to the website, and to collect data that improves the content of the website. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information. You must keep in mind that cookies are absolutely necessary in order to keep our website functioning properly and smoothly.

Cookies can be either permanent or relate to a single session. Permanent cookies are stored by the browser and remain active either until their expiration date, or until the user deletes them. Those that relate to a single session end when the connection expires as soon as the browser is closed.

We use cookies for the following purposes:

  1. Mandatory Cookies

We use these cookies to ensure optimal functionality of the website in the following:

  • Eliminate the need for users who have entered the site once to re-enter information that is necessary for better browsing.
  • Contact our site with a series of contact and informative forms.
  1. Functional Cookies

We use these cookies to weigh the usage behavior of the visitors of our website with the ultimate goal to optimize it. By using web analytics provided by Google Analytics, we can analyze the pages visited by users as well as other statistics (eg. the time spent on a page, the site they came from, the number of pages per visit etc.), so that we can provide optimized content to the site (based on the interests of users) through this data. We also use these statistics to record users’ desires and define the advertising strategy based on them.

How can I manage or stop the use of cookies?

Many users find the idea of using cookies intrusive, especially when the use of this data is done by third parties. For example, you might object to the use of your data (which came from your browsing history on a site) during the run of an ad campaign. If you want to prevent the use of cookies while browsing you can do so by following these steps, knowing that this will affect the functionality of the website.

You can delete from your hard drive the cookies that have been created.

You can also change the preferences / settings on the web browser you are using. In some cases you can accept cookies from specific sites and block the creation of third party cookies. In other cases you can block cookies from specific advertisers. You should be aware that by deleting or blocking cookies you might reduce the functionality of the site you are browsing. For more information on cookies you can visit www.allaboutcookies.org or go to the help menu on the browser that you use. If you have a problem when deleting or blocking cookies from the browser you are using, contact your browser provider.

In the following links you can find information on how you can prevent the use or delete cookies from your browser.

Firefox 2.0+ / 3.0+ / 4.0+/8.0+
Internet Explorer (IE) 9.0+
Internet Explorer (IE) 11.0+
Google Chrome
Safari
Opera

Delete Performance Analysis Cookies:

If you wish to delete such cookies please click here [Google Analytics: https://tools.google.com/dlpage/gaoptout]

Suspending the use of all cookies will have a negative impact on the use of many websites.

If the use of cookies is suspended, the user will not be able to use all the features of the website or connected applications.

Deleting cookies will have a negative impact on the use of many websites or affiliate applications.

Correction, Todification or Deletion of Information
ICrack.gr allows its users to correct, change, supplement or delete data and information that has been submitted to iCrack.gr. If you choose to delete information, iCrack.gr will act to delete this information from its files immediately. For the protection and safety of the user, iCrack.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to ask any question, please contact iCrack.gr via e-mail at [email protected]. Please note that we will do everything to keep your personal data protected.

Your rights / How to get in touch with us

You have the right to ask iCrack.gr for a copy of your information, to correct, delete or restrict (stop any active) processing of your information; and to obtain the information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share this information to another controller. In addition, you can object to the processing of your information in some circumstances (in particular, where we do not have to process the information to meet a contractual or other legal requirement). These rights may be limited, for example if fulfilling your request would reveal information about another person, or if you ask us to delete information which we are required to keep by the law or have compelling legitimate interests in keeping. In case you have given consent to the use of your information for marketing, you can withdraw your consent at any time. You can also ask us to not display personal profiles for direct marketing purposes. Please include your registration information such as name, surname and e-mail address in the request. We may ask you to provide additional information for authentication purposes or to verify that you have a correct e-mail account. You also have the right to complain to a data protection supervisor in the country where you live, work or think that data protection has been breached, although we hope we can help with any questions or concerns you may have about the use of your information. Our data protection supervisor can assist with any such questions or concerns regarding the use of your information, which should be sent at : [email protected]

Secure transactions
ICrack.gr is committed to ensuring the security and integrity of the data it collects by its users. ICrack.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users’ data from any unauthorized access or disclosure, loss or misuse, change or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to our website is secured because it uses the SSL (Secure Socket Layer) technology. SSL technology is based on a key code for encryption of the data before this data is sent over the (SSL) connection. The security check between the data and the Server is based on the unique key code, ensuring a complete communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and are recommended for use in order to connect to iCrack.gr.

Periodic Changes
iCrack.gr is constantly expanding, updating and improving its website, alongside related products and services, as well as its privacy policy statement. We encourage you to read this page at regular time intervals in order to get informed of any changes related to the content of our website’s privacy policy. This page will be modified from time to time without prior notice to users.

Acceptance of the Privacy & Security Procedures applied by iCrack.gr
If you use this website, you accept and consent to the website Privacy Statement that has been stated above.

The policy published on this website has been updated on May 23, 2018.